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“Peopleˮ TrainingIPS Inc.’s Implementing Process-Based Change WorkshopProcess improvement necessarily requires that people change their work, their work habits, and sometimes even the way they think about their work. Such change invariably triggers resistance, great and/or small. In the end, such “people” or organizational issues are the source of the most serious and significant barriers to successful process improvement. Resistance can be substantial even when staff members fundamentally agree with the need to do things better. If human and organizational issues are addressed explicitly and effectively, their impact can be greatly reduced or eliminated. Unfortunately, very few professionals have had the opportunity to acquire the knowledge and skills required to address them effectively. This four-day workshop provides effective approaches for addressing personal and organizational issues in process improvement. Typical of our workshops, exercises provide plenty of time to apply workshop content to participants’ particular needs and circumstances. A more detailed information sheet for this course is under development. It will be available shortly. In the meantime, please feel free to contact us for more information. IPS Inc.’s Process Improvement SkillShopSuccessful process improvement requires the convergence of a number of critical factors. Among the most important of these is addressing human and organizational issues effectively. This is best accomplished through interpersonal contact and influencing individual managers and other staff members through direct interaction. People involved in implementing CMMI-based process improvement often are drawn from their organization’s technical development staff. Such individuals typically come from a background that does not include developing the kind of knowledge and skills needed Dealing effectively with human and organizational issues is critical to success. Implementing process improvement effectively involves considerable interpersonal interaction Successful process improvement requires skills and knowledge A more detailed information sheet for this course is under development. It will be available shortly. In the meantime, please feel free to contact us for more information.
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